At Hewson Brothers Building Supply, we are committed to providing and delivering high quality building materials. Whether you’re a large scale contractor or simply refinishing your basement DIY project, our team is here to support your projects.
PRICING
Prices shown do not include taxes. We reserve the right to adjust prices as necessary and substitute or discontinue any item which may become unavailable. We reserve the right to correct pricing or technical errors.
PRODUCT
Special order, custom length steel and non-stocked items are non-returnable. Custom length steel orders may require minimum order quantity and set-up charges. Lengths less than 48” will be subject to a cutting charge of $2.00 per piece and may result in longer lead times. Quantities and measurements are the responsibility of the customer. All special length steel orders are required in writing, no phone orders will be permitted.
DELIVERY
All orders are subject to delivery and fuel surcharges.
WARRANTY
All standard manufacturers warranties apply.
RECEIPT OF GOODS
An authorized signature must acknowledge receipt of goods upon delivery to jobsite. If no authorized signature is available, order discrepancies must be reported within 24 hours or delivery is deemed complete.
RETURNS
No goods are returnable without pre-authorization. Products must be returned in original packaging, full cartons only and be sellable as new. Credit will be issued only after goods have been inspected and approved for return. Original job name and purchase order is required. A 25% re-stocking charge will apply to all returns. Customer is responsible for all freight charges and coordination of returns.
CLAIMS
Manufacturer defect claims must be reported before product is installed. Picture proof and documentation is required. Please contact your sales representative or customer service to report a possible claim. We are not responsible for labor back charges.